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How to track order on AliExpress

Everything you need to know about tracking order on AliExpress: the full guide on how to track AliExpress orders is here! Read the article below and you will know.

Last Updated on October 24, 2022

AliExpress is a well-known international e-commerce platform. Electronics, clothing, gadgets, and other items can all be purchased here. Customers, understandably, want to know where their packages are and when they will be delivered. In this article, we’ll go over everything you need to know about tracking AliExpress shipments.

When the customer has chosen the product and paid for it, the seller sends it to the courier service for delivery. The courier service chosen is determined by the shipping options. There is an option for free shipping.

AliExpress is a popular online marketplace for both sellers and buyers because it is a cheap way for businesses to reach the international market. The savings are handed on to the customer, resulting in low-priced products. It has proven to be a winning formula that will only grow in an increasingly digital world when combined with the ability to have all the goods displayed right where you are.

AliExpress is regarded as a trustworthy source for purchasing products at a lower cost than you would find locally. AliExpress is a subsidiary of Alibaba Group, a large conglomerate focused on commerce and media. AliExpress also offers full refunds for products that are damaged, arrive late, or do not arrive at all.

AliExpress offers a wide range of products, including men’s and women’s clothing, toys, and electronics, as well as hair and beauty products, jewelry, furniture, and even automobiles and motorcycles. Weapons, software, ebooks, and digital media are among the items that AliExpress does not sell.

AliExpress works with a variety of partners to deliver products to customers, including domestic and foreign postal services and couriers. Singapore Post, Correos, DHL, Posti Finland, and others are among the major couriers that work with AliExpress. 

How to track my order on AliExpress

It’s easy to keep track of an AliExpress order. First, look at the type of shipment you selected; in order to receive a tracking number for your purchase, you must select a shipping procedure that includes an order tracking feature. 

Here is a little tip on how to track orders on AliExpress: First, make sure you are logged in using your email address and password. This means you must have created an account on the AliExpress platform. When this is done, navigate to “My AliExpress” and go to “My Orders”. 

Look for the product that you want to track the order for and then view the details of the product. 

The tracking number for that product will be given to you. Copy the tracking number and insert it on any tracking website or app. The tracking service provider will notify you from time to time about your product.

The seller will package your item for transportation and then deliver it to a postal service. The courier company they choose to deliver your product is solely determined by the method chosen prior to payment. If you choose the free shipping, it will usually be delivered by China Post small packet, which is AliExpress’ standard shipping option. When your item is delivered to the post office, it will be given an alphanumeric or numeric tracking number. To track your AliExpress purchases, you’ll need to save the tracking number from the order page.

  • How to track a parcel

To find out the most up-to-date information about the shipping of your parcel from AliExpress, enter the order’s tracking number into the tracking form in any tracking system you want to use and click the “Track Parcel” button. . In the shipping details you will see information about your package tracking.

  •  How to track an order 

First, double-check that you’re logged in with your email address and password. This implies that you must have created an AliExpress account. When you’re done, go to “My AliExpress” and then “My Orders.” Look for the product for which you want to track an order and then look at the product’s details. 

You will be given the tracking number for that product. Copy and paste the tracking number into any tracking website or app. The tracking service provider will send you updates on your product from time to time.

Tracking by AliExpress Shipping Methods

AliExpress Standard shipping tracking

There are a few different ways that you can track AliExpress standard shipping. One way is to simply enter the order number on the AliExpress website. Another way is to use a third-party tracking service such as Alitools. Once you have entered in your information, you will be able to see the current status of your shipment.

Aliexpress Premium Shipping tracking

AliExpress Premium Shipping tracking is a feature that allows you to track your shipment in real time. This is a great service for customers who want to know exactly when their shipment will arrive. You can track your shipment by logging into your account and selecting the “Track My Order” option. You will then be given a tracking number which you can use to track your shipment online. Alternatively, you can contact customer service, and they will be able to provide you with updates on your shipment.

Meaning of AliExpress Tracking Status

You should be aware that every AliExpress merchant is expected to provide the tracking number to the customer as soon as they receive it. This is a unique code that the postal code assigns to each package. The tracking numbers allow users to track and monitor the location of their ordered items. 

AliExpress tracking status is used to show the current status of the order while in transit. The status shows if the item is in Transit, picked up, undelivered, delivered, or returned. When the tracking is finished, you’ll be updated about the status based on all of the detailed tracking data. 

Alitools Extension will assist you in tracking your orders after they have been placed and will notify you if their status changes. This function will soon be added to the Alitools’ website for easy navigation. This will enable you to stay in charge of the items you send to your customers at all times. Below is a list of tracking statuses and their meaning:

Order received: When the seller receives the order, he or she should contact the buyer as soon as possible to give more details about the order and tracking. 

Awaiting clarification: This occurs when the buyer has not given the seller the link to the product, or when the quantity is missing, or when specific color and size specifications have not yet been defined, causing additional communication before the purchase can proceed.

Order unfulfillable: When a product cannot be delivered internationally, this is the case.

Order amount: This is the point at which the seller informs the buyer of the total amount to be paid, which is the price of the item and the shipping charge. 

Order in progress: When a customer tries to buy a product, this is what happens.

Purchased: This is the time when the product has been purchased and is awaiting delivery to the warehouse for shipping. 

Order packed: This is the point at which the product is ready to be shipped.

Shipped: When the item has been shipped.

Order arrived: This is when the item ordered has reached its destination.

Order canceled: This occurs when the buyer’s order has been canceled.

Order refunded: When a seller requests a refund on an order, this is what happens.

Is AliExpress Tracking Accurate?

Users can track their order or item in real-time using the AliExpress tracking code. However, there is sometimes a misunderstanding about the status of their products or items. 

The AliExpress tracking that they provide is generally accurate. If your tracking information isn’t showing up correctly in one tracking system, another tracking system may be able to assist you in tracking your package, seeing there are a lot of them. AliExpress’s standard delivery tracking numbers can change frequently, depending on which shipping agent is used to deliver your package.  

However accurate AliExpress tracking may be, there have been instances where people have complained of getting fake tracking numbers or being scammed by some vendors who give them a tracking number but still cannot monitor the status of their product. 

This may not be the complete responsibility of AliExpress, but some fraudulent vendors or those posing to be one. AliExpress has tried to get protection against fake tracking numbers on their platform. If you do get a legit tracking number, be sure your items are on the way except for some delays caused by custom officers who may have an issue with your shipping company.

Common Order Tracking Issues

Although AliExpress everyday does its best to fix some problems within site and application processing, there may happen some accidental things when checking your delivery status. Let’s see what you can do about it.

  • Why can’t I track my AliExpress order?

On AliExpress, you’ll find a variety of vendors. Some are trustworthy, while others aren’t. This is why you might not be able to track your AliExpress package at times. You should be aware that as soon as an AliExpress seller receives a tracking number, they must provide it to the customer. 

There are other reasons you can’t track your AliExpress order at the time you want to. If your tracking number isn’t working or has errors, it’s possible that your package hasn’t been picked up by the courier yet or that it hasn’t been scanned as received. The shipping courier may take up to twenty-four hours to record your tracking number. 

Also, when the tracking number can’t find your order, it doesn’t mean the item is gone missing. It could simply mean that the shipping company did not scan the barcode or that the online tracking data has not been updated yet.

  • Why has my AliExpress tracking number changed?

When you enter a tracking number, it may tell you that the tracking number does not exist or is changed. There may be a few reasons for this. Before then, you should know that AliExpress is a reliable and tested website, and it is uncommon for a vendor to provide you with a fake tracking number with malicious intent. 

Because AliExpress parcels or packages are handled by various couriers in various countries, tracking codes for AliExpress items or packages may change along the way. This can make tracking parcels difficult, and it’s inconvenient for buyers because they’ll have to go to multiple courier websites to get details about their goods. 

You can use a lot of tracking systems like Ship24 to rectify issues like this. They have a great rapport with most couriers and vendors. They can help detect the status of your goods and also know and monitor if there is any change in the tracking number originally assigned to your order.

Conclusion

On AliExpress, you’ll find a variety of vendors. Some are trustworthy, while others aren’t. This is why you might not be able to track your AliExpress package at times. You should be aware that as soon as an AliExpress seller receives a tracking number, they must provide it to the customer.

FAQs

How do I track my order on AliExpress?

It’s easy to keep track of an AliExpress order. First, look at the type of shipment you selected; in order to receive a tracking number for your purchase, you must select a shipping procedure that includes an order tracking feature. 

Here is a little tip on how to track orders on AliExpress: First, make sure you are logged in using your email address and password. This means you must have created an account on the AliExpress platform. When this is done, navigate to “My AliExpress” and go to “My Orders”. Look for the product you want to track the order and then view the details of the product. 

The tracking number for that product will be given to you. Copy the tracking number and insert it on any tracking website or app. The tracking service provider will send email notifications from time to time about your product.

Does AliExpress have shipping tracking?

Users can track their parcels or packages in real-time using the AliExpress tracking code. However, there may be some confusion about the status of their parcel or order.

Who delivers AliExpress?

If the delivery is free, China Post Small Packet or Aliexpress Standard Shipping are usually used. When a package is delivered to the postal service, it is given a tracking number that is numeric or alphanumeric.

What is my AliExpress tracking number?

Your AliExpress tracking number can be found by logging into your account and clicking on “My Orders.” From there, you’ll be able to view the latest tracking information for all of your Aliexpress packages. If you need help finding your package tracking number, or if you have any other questions about your order, please don’t hesitate to contact AliExpress customer service. We’re always happy to help!

Which postal service should I choose to reduce my postal costs?

There are a few different factors to consider when choosing a postal service to reduce your postal costs from Aliexpress. The most important factor is the shipping costs.

Another important factor is the speed of delivery. Some postal services are faster than others. You should also consider the reliability of the postal service and their customer service.

Finally, you should compare the prices of different postal services to find the best deal.

How long does shipping take on AliExpress?

AliExpress shipments typically arrive in 3 to 4 weeks, but the protection period is sixty days, and depending on the season of the year or the destination country, you may have to wait up to sixty working days to receive it.

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