Last Updated on September 27, 2022
A correctly filled in shipping address on AliExpress affects the speed and accuracy of delivery. It is a rather straightforward process, and yet providing incorrect delivery information is among the most widespread issues on the shopping platform.
There are few points to look out for when filling out the shipping information on AliExpress. How to write a delivery address so that your order will reach the destination without complications? Read on to find out!
How to Add a Shipping Address on AliExpress
AliExpress users can add or change the delivery address at any time: immediately after registration or during the checkout process.
Suppose you are placing an order on the AliExpress website or in a mobile application and do not have your shipping information filled in. In that case, the system will redirect you to an address form automatically.
If you want to add your address in advance, here is what you have to do:
- Log in to AliExpress
- Go to the “Account” section
- Open the “My Shipping Address” tab
- Press the “Add a New Address” button
- Fill in a standard form
- Save the changes
Carefully fill out the form in English. If your country does not use Latin characters, use reliable transliteration services to get all the information’s spelling right and understandable internationally.
You can add multiple addresses to your AliExpress account. It is convenient if you order items for your friends and family, have several places of residence, or own a dropshipping business.
To add a new address, go to My Account -> My AliExpress tab -> Shipping Address and click the “Add a New Address” button. Then, follow the procedure described earlier.
How to Change the Shipping Address on AliExpress
You can always make changes to the shipping details on AliExpress. It may happen due to various reasons: from your relocation to a mistake in the address you have previously provided.
The buyer can add several addresses and delete those that are not in use. Be sure to check the correctness of the information several times before saving. Here is how you can change your shipping address:
- Go to your AliExpress profile
- Find the “My Shipping Addresses” section
- Click on the “Edit” button at the bottom of the active address
- Make changes and check them
- Press “Save Changes”
In case of a typo, it is best if you notice it before completing the purchase. Making changes becomes challenging when the order has already been sent. But even so, there is a way to fix it.
How to Change the Address on AliExpress after the Item was Sent?
After the user confirms the purchase, AliExpress verifies the payment within twenty-four hours. Then, the seller receives the order. Within a certain period, the store must pack and deliver the parcel to local post office.
Within this period, you have a chance to change the default address on the AliExpress platform. As soon as you notice the mistake, politely explain the problem to the seller in private messages and ask to change the old address. The seller is under no obligation to do this, so do not blame the store if your query gets denied.
If the seller refuses to change the address, you can cancel the order. The buyer gets a full refund within two weeks if the store has not shipped the item yet. However, if the package is already on its way, writing a message to the seller is no longer enough. The product has already been sent, and the seller has no influence on the outcome.
Look at the address you provided and find the office’s contact information. Describe the issue to the employees. If you mistook the building, street name, or apartment, the post office will make the changes and send a notice to home address as long as you inform them.
It might be more complicated if you made a mistake with the city. In this case, you would have to cover the transportation costs to another destination. Besides, it will take additional time for you to receive the delivery.
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FAQs
Where is AliExpress located?
The Alibaba Group owns AliExpress, an online retail service based in China. It was founded in 2010 and is made up of small businesses in China and other countries, including Singapore, that sell to international online buyers.
How do I fill out a shipping address?
Sign in to AliExpress, then select “account” and “my shipping address” from the drop-down menu. If you’re using a mobile app, open it, click the “account symbol” in the bottom right corner of the screen, then “settings,” and then “shipping address.” You can now complete your shipping address or make any necessary adjustments.
What city does AliExpress ship from?
For AliExpress shipping, the vast majority of sellers are from China. On your shipment information, AliExpress does not always state where it ships from. It’s usually referred to as “Country of origin” in tracking details.
