The product was never delivered. My local courier told me the sender needs to initiate an investigation, because they ordered the courier service. I requested the sender several times, but they insisted I needed to solve it myself with the courier. I lost my money, and my daughter never received her birthday gift. I tried to react to the dispute, but that is not possible. I also tried to conract aliexpress customer service, but then you are talkin to a robot. Overall terrible customer service. Next time I will order from a local shop, even if I have to pay little more.
The product was never delivered. My local courier told me the sender needs to initiate an investigation, because they ordered the courier service. I requested the sender several times, but they insisted I needed to solve it myself with the courier. I lost my money, and my daughter never received her birthday gift. I tried to react to the dispute, but that is not possible. I also tried to conract aliexpress customer service, but then you are talkin to a robot. Overall terrible customer service. Next time I will order from a local shop, even if I have to pay little more.