I opened a dispute twice, because at first time there was not even a track code. in the end they rejected it and asked to wait a little longer. passed in the amount of 2 months. nothing came, even though the money was returned. but in fact they deceived me, because they did not send anything as result. besides, the delivery was across Russia to Moscow (!!!) for 2 months. I don’t recommend it.
Arrived very quickly, writing (personalised) is very nice ( exactly what I was asking!).