Product works well. Can be difficult to remove panels etc. Does require some wire splicing and merging for steering wheel controls. But in the whole, they were very supportive in helping it get set up. Works as described. Used in a UK Ford Focus 2015 with sync 2.
Seller reached out to me to ensure that this would be compatible with my car prior to shipping. Installation was smooth, instructions were very good. Installed in a North American 2013 Ford Flex with Sync 2.