One string was broken when it arrived (feel free to send a replacement), the strings don't stay tight, 2 maybe 3 "strums" and I'm tightening it again. Daughter loves it.
Unfortunately one was damaged out of the two I ordered. I contacted the company and they were very prompt in responding. They offered and accepted 1/2 of my money back for the damaged guitar. It would have cost me more to send it back then what it was worth, I will look at other items and hope if I order, they do a better job packaging.