the product is original. the hepa filter arrived damaged. the hepa filter was compressed during transport. I was promised a replacement. therefore, I anticipate the best evaluation. The package arrived after 76 days.
Again, the packaging was not protected. Good luck that the product is not damaged now. The product arrived in a compressed damaged condition from the previous shipment. They didn't even protect the product now! sad . The product is an original factory filter. I got it in return instead of the damaged hepa filter. Thanks.
the product is original. the hepa filter arrived damaged. the hepa filter was compressed during transport. I was promised a replacement. therefore, I anticipate the best evaluation. The package arrived after 76 days.