Quality of item feels great, good balance between soft and stiffness, maybe could just be a bit softer but I think it is ok. Only complaint is when item arrive the package is not discrete enough, you can hold the item and feel what is inside very easily because they use very thin foam packaging, not air cushion or something that better conceals the contents.
It arrived shortly after being ordered. Soft, discrete package, no damage to it. Haven't tried it yet, but I'll get to it asap. It's exactly as described, no weird smell, high quality product. Highly recommended!