I was unhappy how I got treated on this order. seller didn't send for a long while and eventually asked for more money justifies by some fib about the shipper no longer despatching to my country. it took me a long time to get to the bottom of it as well because the seller was deep UNHELPFUL, to the point that in some of the messages they were dispensing with common courtesy or will to help. ended up raising a DISPUTE (which I don't like doing) and finally got the refund. however the damage was done as three of my clients that were waiting for VERY UPSET and I probably lost them completely now. I would NOT recommend this seller. I have now ordered the item from another seller and am looking forward to trying these supposedly great headphones