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My rating is three stars because it is an OK product. I didn’t feel that the description really described the actual product. You plug it in you select the heat setting and when you put it on your hair there is no steam there is no vapor. I don’t feel it gets very hot also. I bought this for when I am traveling, and I’ll still use it. I like how the big the plates are but it doesn’t get that hot. But it cant compare to my flat iron at home. The shipping was very fast!!! It took about 2 weeks.