All good.
Seller is a SCAMMER! The seller told me that they couldnt send the item because of quality problems. I asked them why they were still selling the item if it has quality problems. I was completely ignored. Then they told me that there was a customs problem and the item was being returned, even though they hadnt sent it... They offered to refund through Paypal (which I don't trust, as that is a known scam), so I asked them which one it was, quality or customs problem, and if they could resend. They again refused to answer the questions. I opened and won a dispute and got the money back. (And then the seller had the audacity to ask for a 5-star review.)
Are you scamming with multiple accounts? Because this is the EXACT same message that I got from that other scammer. I'll reply in the same manner: BULLSH*T! You ignored over half my questions, you refused to send the item, you claim there are quality prolems yet you continue to sell the item. You said that you couldnt send the item, but the next message was that it was being returned even though you never sent it, i.e. you LIED about the reason you wouldn't send the item; I paid for an item and you refused to send it. I gave you FIFTEEN DAYS to come up with a solution and you didn't. I did NOT "not let [you] solve the problem", you simply refused to.