I ordered an electronic component, but received a hairband. It seems to be a delivery error of the delivery company. I don't care about this. When I contacted the store via chat support, the store replied, "Obviously, this is the wrong label of the carrier. You can apply for a refund. If you need this product, you can buy it again. Thank you for your understanding." Did. However, when I asked for a refund, the store said, "This is not the package I sent, I use the yellow envelope. This is the logistics provider mislabeling." And I was charged the full amount even if the goods did not arrive.
as described arrived well packaged thank you