It took time for the seller to confirm the order once placed and for it to be shipped. The seller did respond to messages but not all of them. I ordered two batteries, one arrived in perfect storage voltage of 3.76v per cell at 33%, however, the other battery was only at 13%. I am not sure if the batter is from an older stock. I live in Dubai, United Arab Emirates and it took 2 months for the item to be delivered to my door step.