Hallo, Yesterday evening (10.01.2020) about 06:00 PM EST package from you has been delivered to me. I opened this package today morning and to my disappointment, I had to say that the keyboard was damaged. The keyboard was improperly packaged for such a long journey from China to Europe to Germany, so it was damaged during the trip, it was simply crushed. I do not dare to believe that you sent me already a damaged keyboard. Before I open a dispute with you via AliExpress, I give you a chance to take a position on how you want to fix this situation, to make me satisfied. I attach photos as proof. Yours sincerely Andrzej Lemanczyk
Hallo, Yesterday evening (10.01.2020) about 06:00 PM EST package from you has been delivered to me. I opened this package today morning and to my disappointment, I had to say that the keyboard was damaged. The keyboard was improperly packaged for such a long journey from China to Europe to Germany, so it was damaged during the trip, it was simply crushed. I do not dare to believe that you sent me already a damaged keyboard. Before I open a dispute with you via AliExpress, I give you a chance to take a position on how you want to fix this situation, to make me satisfied. I attach photos as proof. Yours sincerely Andrzej Lemanczyk