Its soft and it feels like it wont tangle easily. I tried using a low heat hair straighter on a small section in the second image. It got rid of the pre existing curl in the weft instantly.
Seller is very loyal and refunded me when the package didn't arrive in the stipulated time. When I received the package, the seller was very understanding and was still able to pay them after refund. Good business practices all around. I highly recommend this vendor.