What happened with Alitools?

On March 17, your extension stopped working. Why is this happening?

The Alitools extension installed in your Google Chrome browser is currently blocked. We are in contact with the Google Chrome team and are trying to unblock the extension. So far, we've already released an alternative version of the Google Chrome extension and you can install it right now. We will continue to strive for the recovery of the main version.

Your old extension is marked as a malware. Now I'm afraid for my data. Did you leak it?

No, there have been no leaks. We don't collect or store any sensitive user data. This means that there is nothing to leak.

Then why were you blocked? It's still not clear to me.

Google Chrome Store team does not give us a clear answer. Circumstantial indications are that it's because of the technical implementation of Affiliate links.

What are Affiliate links?

Affiliate links are our way of making a profit. Like all extensions related to e-commerce and AliExpress in particular, we make a completely free product for users. Our way of earning is through the Affiliate Marketing Program that AliExpress and other marketplaces run. Affiliate links are just for participation in the Affiliate Marketing Program.

What's wrong with these Affiliate links?

Unfortunately, we don't know ourselves. But we are making every effort to find out and make sense of this misunderstanding.

Do you receive income from users? Do I have to pay you?

No, the extension and all of its features are completely free for users. Participating in affiliate marketing programs allows us to make revenue and continue to make Alitools free for regular users.

If the reason for blocking is so insignificant, why can't you restore the old extension?

It's not that simple. The Google Chrome Store team is slow to respond. This makes us very sad, but we continue to negotiate.

I had products in my favorites in Alitools, how do I get them back?

If you were authorized in a blocked version of Alitools, then install the new version and authorize again, all your data will be restored.

Is there any way I can help you?

Thank you for your willingness to help! We really appreciate it, so we will continue to develop and improve Alitools to continue to justify your trust. The best support right now would be a review of our extension in Chrome Web Store ❤️